Testimonials
Legendary Customer Service. Luis was my technician and he exceeded my expectations. The day before we called another service company from a flyer we received in the mail. That technician was nice and friendly but I never felt I had any options but to replace the whole unit. Fortunately, we found Legend Air Heating and Cooling and the coupon for a Free Second Opinion. As a consumer, you are always skeptical about any company you work with for the first time. Luis quickly established a connection with his calm demeanor. His explanations of the process were clear and he followed up each time, before moving on to the next step. After the service was complete he sat down with us, thoroughly explained the system, and provided pictures to support each of his findings. I was presented with several options and recommendations to help my system run more efficiently. Each option had the services listed and the costs were easy to understand. In the end, we made a decision based on knowledge and understanding, instead of rolling the dice or fear. The metroplex is full of heating and cooling companies but Legend Air is honest, priced fairly, and has the experience to service all of your HVAC needs.
Adrian was very informative and very efficient. Will definitely be doing business with them again!
I first used Legend Air about a year ago for an AC repair. I was so impressed with their service that I’ve referred several family and friends to them. Everyone was equally impressed with their professionalism and great service. I’ve used other companies in the past and none hold a candle to Legend Air.
The team at Legend Air are top notch!!! Everyone I have encountered have been extremely friendly and very helpful. In my last system check, there were some major issues with my HVAC system. I was outside of the builder warranty for that system (5 years). They were upfront, and honest about the cost involved without price gauging. They even helped me with financing since I didn’t have the full amount on hand. Very customer focused! I highly recommend them!!!
Man, hands down the best AC service providers in the area. Friendly, affordable and extremely professional. Hooked for life and when my unit went out there arrived that day and serviced our AC needs. Legend Air is the Best.
So impressed by them! Our AC stopped cooling on the weekend and they came out same day to check it out. Fortunately it was just a minor adjustment and did not need anything repaired….which I’m sure they could have tried to up charge or say we needed more done like the horror stories I’ve heard about other companies. Very courteous technician and the charge was very reasonable especially being after hours…will definitely call again in the future!!
They fixed our AC on one of the hottest days and we’re out same day. They were friendly and professional. I will always use them and you should too!! Update- we had another great experience with Legend.
We are selling a house for our client that has already left town. The client had Legend Air install a new system about ten months ago. He was very happy with the work they did. He even remembered the name of the friendly tech, it was Louis. Well, the buyers had an inspection done, the inspector claimed the AC needed a 40 amp breaker where a 45 amp breaker was. Louis came out to check it out. He said the inspector was right. A 40 amp breaker needed to be put in. Now, bear in mind, we had this same situation about 2 years ago and another company ( Milestone) was called and charged the client $500 for a simple breaker. Louis said the standard charge would be $275. We argued that the correct size breaker should have been put in during installation. He agreed. So, he called his field supervisor and got a discounted price of $250 ( this was after I got mad ) Due to the principle of the matter, we still were not happy. He offered another $10 discount. NOPE, not good enough. We seemed to be a stand still. Louis had done a great job staying calm and talking to us. Then, he goes up and above, and calls the owner. The owner told him just to do it for free. Like any smart business owner would have done. The breaker was changed out to the proper size and everyone is happy. We will be recommending Legend AC and heating from now on to all of our clients. PS my wife has dealt with many different AC companies during the last 25 years of selling homes. She wishes there were more techs like Louis. He impressed both of us. We really liked and appreciated him.
Awesome and quick service. Called Jason and he was at our house within just a few minutes. He fixed our a/c and we had the air on quickly. I am so thankful that he took the time to come out and fix our a/c. Highly recommend!!
The absolute best A/C company I have ever used. I have several properties and have used several companies in the area. Legend was by far the best. Our tech was friendly, knowledgeable and went above and beyond. They have a $99 membership that included a free visit and lifetime warranty on my repair. We were recommended by our neighbor and have since recommended to another neighbor. Thank you Legend.